The Mercure Almaty City Center offers 117 air-conditioned rooms with minibars, LED televisions, and soundproofing. Standard double rooms accommodate two guests. Each unit includes a private bathroom with a bidet, free toiletries, and a hair dryer. In-room conveniences feature phones, safes, desks, ironing facilities, and tea and coffee facilities. Rooms offer either one bed or two beds. Guests can request a pillow menu. Other amenities include a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor, and mountain views.
Onsite Dining Options
Guests can enjoy international cuisine at Gourdet, one of the two onsite restaurants. A continental breakfast is served each morning. The hotel also features a bar/lounge with coffee and cocktails.
Leisure and Wellness
Guests have free access to the rooftop spa and fitness area. Recreation options include a spa tub, a fitness center, a sauna, and a Turkish bath/hammam.
Location and Accessibility
Mercure Almaty City Center is in a shopping district in the city center of Almaty, close to several well-known attractions. It is 0.5 km from Zhibek Zholy, 1 km from Almaty 2, and 15 km from Almaty International Airport. Nearby landmarks include Shopping Center Passazh (0.5 km), Altyn-Emel (0.5 km), Tsum (0.5 km), Monument to Soldiers-Internationalists (1 km), Glory Memorial (1 km), Government House of Kazakh Soviet Socialist Republic (1 km), Central Mosque Almaty (2 km), and Almaty Zoo (3 km). Guests wishing to experience natural beauty can explore 28 Panfilov Heroes Memorial Park and Central Park of Culture and Leisure.
Services and Amenities
The hotel offers complimentary wireless Internet access, concierge services, and babysitting/childcare. Additional facilities include a business center, a 24-hour front desk, a library, and laundry facilities. The hotel provides four conference rooms. A roundtrip airport shuttle is available. Staff members speak English and Russian. No pets and no service animals are allowed.
“Mercure Almaty City Center impresses with its central location and rooms inspired by local culture. I found the staff consistently helpful, and the included rooftop spa access is a genuine perk; plus, you're steps from Almaty's attractions. It's a solid choice for blending business with a taste of Almaty.”
James DavidEditor-in-Chief at Skiresort
Select your room type
Mercure Almaty City Center offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room
2 persons
30 sq. feet
2 Single beds
Air conditioning
Heating
room details
Standard Double Room
2 persons
30 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Privilege Double Room
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
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Check-in/ Check-out
Facilities
Mercure Almaty City Center offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Gourdet presents a delightful fusion of Mediterranean, local, and European fare within a warm and inviting atmosphere. With an inviting blend of traditional and modern design, it transforms everyday meals into exceptional culinary moments throughout the day.
GOURDET
Mediterranean, Local, European
Ambiance
Traditional and modern setting, perfect for any occasion
Key Offerings
Guests can enjoy a diverse range of dishes, complemented by fresh coffee and artisanal cocktails. The restaurant serves breakfast, lunch, and dinner, providing a comfortable setting for both casual meals and elegant dining experiences.
Reservation
Not needed
Open daily from 06:30 to 23:00
Mercure Almaty City Center Location
53 Abylaikhan Avenue, Almaty, 50004,
Getting around
City Centre
Almaty 13 min · 5.3 mi
Airports
Almaty International (ALA) 22 min · 8.8 mi
Train
Almaty 2 Train Station 14 min · 3700 ft
Almaty 1 Train Station 14 min · 5.4 mi
Underground
Zhibek Zholy 9 min · 2300 ft
Raiymbek batyr 11 min · 3000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs KZT 10,000 per person per day.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Italian, Russian
Number of floors:
11
Number of rooms:
137
Reviews and Ratings
Feedback about Mercure Almaty City Center from previous guests about their experience.
Review score
Based on 214 verified reviews
8.8 /10
Great
90 %
Recommend
Cleanliness
9.2/10
Comfort
9.1/10
Facilities
8.8/10
Free WiFi
8.8/10
Location
9.3/10
Staff
9.1/10
Value for money
8.3/10
Pros
Central location
Helpful staff
Comfortable bed
Good breakfast
Cute atmosphere
Cons
No bell boy
Towel shortage
Guest reviews
based on 408 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Mercure Almaty City Center
What are the check-in and check-out times at Mercure Almaty City Center?
Check-in starts at 15:00 and check-out is by 12:00.
Does Mercure Almaty City Center offer any dining options on-site?
Two restaurants serve local and international cuisine, and there is also a lobby bar for drinks.
What breakfast options are available at Mercure Almaty City Center?
A continental breakfast is served daily for an additional charge.
How far is Mercure Almaty City Center from Almaty International Airport?
The hotel is located 15 km from Almaty International Airport, approximately a 30-minute drive.
Which nearby attractions are close to Mercure Almaty City Center?
Nearby attractions include Gvardeytsev-Panfilovtsev Park (1 km), Almaty Central Mosque (1 km), and Ascension Cathedral (2 km).
What fitness facilities are available at Mercure Almaty City Center?
Guests have access to a fitness centre and a rooftop spa, including a jacuzzi.
Are there any services for business travelers at Mercure Almaty City Center?
The hotel features a business centre and four conference rooms available for meetings and events.
What amenities do the rooms at Mercure Almaty City Center feature?
Rooms include air conditioning, a flat-screen TV, minibar, desk, and private bathrooms with free toiletries.
What is the language proficiency of the staff at Mercure Almaty City Center?
The staff at the hotel speaks English and Russian.